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Frequently asked questions
The new stock will arrive from Portugal mid-November, and we will ship your products as soon as possible.
Depending on the carrier, your order will typically arrive 1–2 business days after it has been shipped.
Ceramics are fragile, which is why all our orders are packed with great care and extra-sturdy materials. In the unlikely event that something arrives broken, please get in touch with us! Once we have verified the damage (via a photograph), we will ensure that you receive a replacement product as soon as possible.
No. Due to the use of reactive glaze and hand-finishing, there are natural variations in both the finish and the shape. This makes every product unique!
Yes, absolutely! For our ceramic tableware from Portugal, we’ve chosen matte, natural, and timeless colors. Perfect for endless combinations.